ORDER PROCESSING
Orders are processed within 1–3 business days after confirmation.
Each specimen is sourced individually to maintain a curated archive, which may affect processing times.
SHIPPING TIMES
Estimated delivery times:
United States / Europe: 7–18 days
International: 10–25 days
Delivery times may vary depending on location, customs processing, and local carriers.
TRACKING
Tracking information is provided once the specimen has been dispatched.
Please allow a short period for tracking updates to become active.
CUSTOMS & DUTIES
International orders may be subject to customs fees or import duties.
These charges are the responsibility of the recipient.
DELAYS
Delays may occur due to factors outside of our control, including:
Customs processing
Carrier disruptions
High demand periods
We appreciate your patience.